Customer Service
Learn how to develop customer-friendly policies, train your employees to provide excellent customer service skills, create customer loyalty, and deal with disgruntled customers.
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Get Them Coming Back With a Personal Note
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Experience Engineering for Retail
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Should You Do a Personal Guarantee for Your Retail Store? -
15 Things Customer Service People Should Never Say to You
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4 Practices to Keep Customers Coming Back
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How to Use Customer Comment Cards
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How to Earn Generation Z Shopper Loyalty
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How to Really Listen to Your Customers
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Follow These Strategies to Wow Retail Customers
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How Customer Complaints Can Improve Your Retail Business
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What Does the Next Generation Want From a Retailer?
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Is Your Store Ready for a Mystery Shopper to Give You a Good Grade?
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How to Convert Customer Returns into Sales
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How the Likeability Factor Can Help You Build Customer Loyalty
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Retailers Need a Social Conscience
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How Retail Businesses Wind up Losing Their Customers
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Fedex Strong Response to Customer Service Complaint
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