Customer Service
Learn how to develop customer-friendly policies, train your employees to provide excellent customer service skills, create customer loyalty, and deal with disgruntled customers.
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What Is Return Authorization?
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What Does the Next Generation Want From a Retailer?
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15 Things Customer Service People Should Never Say to You
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Is Your Store Ready for a Mystery Shopper to Give You a Good Grade?
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4 Practices to Keep Customers Coming Back
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