Customer Service
Learn how to develop customer-friendly policies, train your employees to provide excellent customer service skills, create customer loyalty, and deal with disgruntled customers.
:max_bytes(150000):strip_icc()/GettyImages-986679102-120c7524850f4353b97280fd3a835970.jpg)
Experience Engineering for Retail
:max_bytes(150000):strip_icc()/GettyImages-627469141-57a6110e3df78cf459e9d666.jpg)
How to Earn Generation Z Shopper Loyalty
-
What Does the Next Generation Want From a Retailer? -
How Retail Businesses Wind up Losing Their Customers -
Fedex Strong Response to Customer Service Complaint -
15 Things Customer Service People Should Never Say to You -
4 Practices to Keep Customers Coming Back -
How to Use Customer Comment Cards -
How to Really Listen to Your Customers -
Follow These Strategies to Wow Retail Customers -
How Customer Complaints Can Improve Your Retail Business -
Is Your Store Ready for a Mystery Shopper to Give You a Good Grade? -
How to Convert Customer Returns into Sales -
How the Likeability Factor Can Help You Build Customer Loyalty
:max_bytes(150000):strip_icc()/youngwomanusingaphoneinaboutique-5b8aec5ec9e77c002c3b568c.jpg)
:max_bytes(150000):strip_icc()/young-woman-shopping-in-a-vintage-clothing-store-968906646-5c941c9cc9e77c0001faafff.jpg)
:max_bytes(150000):strip_icc()/FedexResponsetoCustomerServiceComplaintElicitsStrongResponseGettyImages-72849330-56d3e5fb3df78cfb37d51b5a.jpg)
:max_bytes(150000):strip_icc()/woman-paying-for-jewelry-with-contactless-payment-technology-in-a-clothes-store-1162785920-05b493042f7f4051813d65684ea7640a.jpg)
:max_bytes(150000):strip_icc()/GettyImages-691570939-5a8c830b3de4230037a449b3.jpg)
:max_bytes(150000):strip_icc()/GettyImages-559744161web-5730dad75f9b58c34cad375e.jpg)
:max_bytes(150000):strip_icc()/customer_service-645425517-5bba2433c9e77c005192b638.jpg)
:max_bytes(150000):strip_icc()/shopping-846722862-5bb748d846e0fb0026820da1.jpg)
:max_bytes(150000):strip_icc()/Man-with-Shopping-bags-56a7f66e3df78cf7729b24cf.jpg)
:max_bytes(150000):strip_icc()/GettyImages-547016751-576823973df78ca6e4e148f2.jpg)
:max_bytes(150000):strip_icc()/GettyImages-519465205-5a6689de5ea1de0036b7fe89.jpg)
:max_bytes(150000):strip_icc()/hispanic-retail-employee-56a7f6d43df78cf7729b285c.jpg)