Customer Service

From training your staff to dealing with unhappy customers, the service at your restaurant can make or break you. Keep customers coming back again and again with these tips for great customer service.

The Millennial Generation will soon have more buying power than the Baby Boomers.

The Effective Way to Use Customer Comment Cards

Updated February 28, 2019

Waiter pouring wine for couples in restaurant

Simple Rules of Good Restaurant Customer Service

Updated January 12, 2020

Waiter at a table taking a couple's order

Practical Ways to Handle Complaining Customers in Your Restaurant

Updated January 11, 2019

Waiter serving champagne to couple at restaurant.

The Basics of Restaurant Tipping and Dining Gratuity

Updated July 26, 2019

Customers talking to a restaurant owner

Tips for Creating a Good Restaurant Comment Card

Updated January 10, 2020

Drunk businessmen at a bar

Ways to Deal With Drunk Customers Responsibly

Family having dinner together at table

How Does Your Restaurant Capture Customer Feedback?

Two happy customers drinking coffee

The Essentials of Restaurant Customer Service

Reserved sign on restaurant table

Should Your Restaurant Take Reservations? Weigh the Pros and Cons

Waiter Serving Customer Starter Dish In Restaurant

Best Restaurant Reservation Software of 2021

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