Customer Service
From training your staff to dealing with unhappy customers, the service at your restaurant can make or break you. Keep customers coming back again and again with these tips for great customer service.
Simple Rules of Good Restaurant Customer Service
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Practical Ways to Handle Complaining Customers in Your Restaurant
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The Basics of Restaurant Tipping and Dining Gratuity
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The Essentials of Restaurant Customer Service
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Tips for Creating a Good Restaurant Comment Card
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Should Your Restaurant Take Reservations? Weigh the Pros and Cons
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Ways to Deal With Drunk Customers Responsibly
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How Much to Tip Your Doorman, Super, etc., for the Holidays in NYC
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How Does Your Restaurant Capture Customer Feedback?