Show potential customers that you follow green business practices and you could reap more green on your bottom line. Green marketing isn't just a catchphrase; it's a marketing strategy that can help you get more customers and make more money. But only if you do it right. The three keys to successful green marketing campaigns are to:
- be genuine,
- educate your customers, and
- give them the opportunity to participate.
Being genuine means that
- you are actually doing what you claim to be doing in your green marketing campaign and
- the rest of your business policies are consistent with whatever you are doing that's environmentally friendly. Both these conditions have to be met for your business to establish the kind of environmental credentials that will allow your campaign to succeed.
For instance, you'll quickly lose credibility as a green marketer and business person if your customers see that you drive a gas guzzling GMC Hummer to work every day. Need help making your business more environmentally friendly?
Educate Your Customers
This is not just a matter of letting people know you're doing whatever you're doing to protect the environment but also a matter of letting them know why it matters. Otherwise, for a significant portion of your target market, it's a case of "So what?" and your marketing campaign goes nowhere.
If you are marketing your switch to recyclable packaging in your business, for example, explain the landfill reduction benefits to your customers on your business website or on social media. Or describe how your electric vehicle delivery service can help reduce CO2 emissions that contribute to climate change.
Encourage Customers to Participate
For your campaign to succeed, you need to personalize the benefits of your environmentally friendly actions, normally through letting the customer take part in the positive environmental action.
Green Marketing Campaign Example
Let's put the three essential elements of a successful green marketing campaign together by looking at an example using the ubiquitous plastic shopping bag, still in use by a large percentage of businesses.
Suppose that you have decided that your business will no longer use plastic bags to wrap customer purchases. You know that the traditional plastic bag takes about one thousand years to decompose and want to do your part to stop the proliferation of plastic bags in landfills. You feel that this is the kind of environmental action that will be popular with potential customers and a good opportunity to do some green marketing.
To be genuine, you have to ensure that none of your business practices contradict your decision not to use plastic bags. What if customers who happen to walk behind your store see an overflowing trash bin filled with paper, cardboard and plastic bottles? Obviously, he or she will decide that you don't care as much about recycling as you say you do.
Not using plastic bags appears to be an environmental no-brainer, but you will still need to educate your target market. You could mention the fact that a single-use plastic bag takes from 20 to one thousand years to decompose - something a fair number of otherwise environmentally conscious people may not be aware of. This one little factoid about plastic bags could be used as part of your green marketing campaign - all by itself, it lets the public know why single-use plastic bags are environmentally disastrous and that you and your business care about the environment.
And the third element? By shopping at your store, the customer is taking action to protect the environment by preventing at least one single-use plastic bag from going into a landfill. It doesn't sound like much, but he or she gets the satisfaction of physically doing something that fulfills their beliefs. You can also reinforce your customers’ green decisions and increase their participation by offering them additional related actions, such as buying cloth bags to use for future purchases.
Good for the Environment and Good for Business
Sometimes the best thing to do with a bandwagon is jump on it. You have to walk the talk and actually implement green policies and act in environmentally friendly ways for green marketing to work, but if you do, you've got a powerful selling point with those who are environmentally conscious and want to act to make the world a greener place - a market that continues to grow exponentially.