Disputes & Disagreements

eBay is a marketplace, and one that's not without its disputes and aggravations. Learn how to handle unhappy buyers and sellers, and settle disputes over shipment, pricing, descriptions, or timing.

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How to Handle eBay Return Requests Correctly

Updated December 24, 2018

Image shows a pair of hands typing on a laptop with a ebay page open, the user is hovering over the "retract bid" button. Text reads: "Legitimate reasons to cancel buyers' bids: A buyer has too many unpaid items on file. You want to end your listing early because your item is no longer available for sale. You are unable to verify a bidder's identity, after trying all reasonable means of contact. A bidder contacts you to back out of the auction"

When and How to Block a eBay Buyer

Updated November 17, 2020

Image shows a man sitting at . desk at his laptop. There are boxes all around him, and a positive growth line chart behind him. Text reads: "Tips for calculating ebay and paypal fees: always check the relevant ebay and paypal pages for details on current fees; reading through ebay's fee charts carefully can help you to understand how much it will cost you to sell an item; paypal's fees are generally easier to understand and calculate and are always available in current form on the paypal fees page"

Calculate eBay and PayPal Fees Before You Sell

Updated June 17, 2020

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What to Do if Your eBay Shipment Is Missing But Showing as Delivered

Updated July 17, 2019

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What's the Best Way to Contact eBay Members?

Updated December 06, 2019

Young woman at laptop looking serious with documents.

What's the Best Way to Contact eBay Members?

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How a Seller Can Request Negative Feedback to Be Revised on eBay

Woman buying something on eBay using her laptop and a credit card.

Here's What You Can Do to Collect Money When an eBay Buyer Doesn't Pay

Woman on phone disputing an eBay credit card purchase.

How to Dispute an eBay Credit Card Purchase

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What Every eBay User Should Know About Refunds and Exchanges

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