The 8 Best Headsets of 2020
Make work calls without disruptions
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When making work calls through smartphones and laptops, you may experience distracting background noise or audio feedback, especially if you're working in a loud environment at home—leaving an unfavorable impression with customers, clients, or collaborators. Headsets, as a result, are valuable communication tools for businesses, particularly call centers or homes with pets and kids. A decent headset minimizes distractions and includes a microphone that captures clean audio for uninterrupted conversations.
Important factors to consider include comfort, audio quality, noise cancelation, and roam range. Whether you're looking for a device with long battery life or one with ultra-comfortable design, we compiled a comprehensive list of the best office headsets for making seamless calls.
Best Overall: Mpow 071 USB Headset
From webinar presentations to conference calls, this Mpow headset delivers decent sound quality for a budget-friendly price. The construction is simple but effective—the headset has a 3.5 mm jack for phone and tablet connection, as well as a USB plug for computer connection. It also uses a flexible unidirectional microphone that picks up your voice effectively, and the 40mm diver delivers high-definition audio with a balanced tone.
Even more, the fit is comfortable, thanks to the memory foam-padded ear cushions and adjustable steel slider headband. It may be tight depending on specific head and ear shapes, so if that is the case, remove the headphones every one to two hours. Colorwise, you get a selection of black, silver, white, and blue.
Best Heavy-Duty: Jabra Steel Ruggedized Bluetooth
This headset from Jabra sports a utilitarian, simple design, measuring 2.5 inches long and featuring a hook to secure it onto your ear. It's a solid pick for trade workers to use at an on-site job surrounded by dirt, high winds, or other rough elements. With a five-year warranty, the headset resists dust, grime, water, and shock. Its buttons are big enough to use even with gloves on. You can pair voice assistants such as Siri or Google Voice, so you can answer the phone by saying "answer," should your hands be occupied. The device also includes a noise-canceling dual microphone and HD voice technology for clear sound, even in loud spaces. Note that it comes with a six-hour battery life.
Need some more help finding what you're looking for? Read through our best office phones article.
Best Noise-Canceling: BlueParrott B450-XT
For extremely loud environments, the BlueParrott B450-XT Noise Cancelling Bluetooth Headset promises industry-leading sound. Case in point: it blocks out background noise with 96 percent noise-cancellation for high-quality, uninterrupted calls. Even more, its wireless range of up to 300 feet means you can freely walk around your office or home with the headset. Take calls all-day, thanks to the comfortable, large ear cushions and padded headband, as well as 24 hours of talk time. Its VoiceControl feature also ensures hands-free control for convenience.
Best Style: Plantronics-CS540 Convertible
This Plantronics slim black headset flaunts a contemporary design that is a stylish alternative to bulky devices. It comes with both ear loops and a headband, which allows you to customize it to your wearing preference. In terms of sound, the headset has an extended boom microphone that removes ambient noise. The wideband audio technology also eliminates Wi-Fi interference and provides acoustic protection against audio spikes. The battery life is average, with up to seven hours of talk time.
The controls on the headset are easy to use—with one-touch controls, you can answer and end calls, as well as adjust or mute volume. It also has DECT 6.0 technology, so you can talk while 350 feet away from your desk. Note that this device is meant for office phones and will not activate with Bluetooth. To remotely answer or end calls, you will need to pair it with a separately sold Electronic Hookswitch Cable or Handset Lifter.
Best Value: Plantronics Voyager Focus UC
Plantronics' Voyager Focus UC Bluetooth USB Headset works for multiple uses in the office, for both calls and music. The soft memory foam ear cushions feel comfortable to wear all day, and while most headsets come with one microphone, this one has three. The mics cancel ambient noise in loud environments and effectively capture voices for clear calls.
You can connect the headset to your computer and phone via Bluetooth simultaneously, and the wide-roaming range of 150 feet means you can move around the office or home while making calls once you’re connected. The control settings are also intuitive to use—located on the earcups, they include the power switch, music playback settings, volume adjustments, and answer call button. The voice alert function tells you Caller ID, mute and connection status, as well as talk time level to help you keep track of calls. The headset comes with a charging dock, and your phone will be good for 12 hours of talk time after each charge.
Check out our guide to the best work from home essentials you can buy today.
Best for Comfort: Logitech H800 Bluetooth Wireless
Those who sit through long calls all day will appreciate a headset that won't clamp too tightly onto their heads or squeeze their ears. This Logitech headset stays on your head with an adjustable padded headband and sculpted foam ear cups for a comfortable fit. Besides providing excellent comfort, it folds up for convenient storage. Sound-wise, the headset provides rich stereo sound with laser-tuned speaker drivers, a built-in equalizer, and a noise-canceling mic.
Keep in mind that it has a six-hour battery life, which is less efficient than many of the headsets on the market. At 40 feet, the wireless range is decent, though not particularly exceptional.
Best for Travel: LG Tone Platinum+
Whether you're moving between different meeting rooms or your living room to the home office, the LG Tone Platinum+ Bluetooth Headset is a sleek, minimal choice. Its low-profile design means you can wear it around your neck and even take calls outside. Still, the headset doesn't sacrifice on sound quality—its Harman Kardon PLATINUM sound and hybrid speaker unit are professionally tuned for excellent audio. There's even a dedicated button for Goggle Assistant to seamlessly make calls via voice control, while a live translation application allows you to communicate in multiple languages. Connect the headset with your Bluetooth-enabled phone and make hands-free business calls.
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Best Gaming: HyperX Cloud Mix
Gaming headsets offer a more immersive, rich sound compared to other office headsets—perfect for those whose work involves video or audio. The HyperX Cloud Mix is a great wired gaming headset option, as it features Hi-Res audio, a Bluetooth mode for wireless listening (lasts up to 20 hours), and 40mm dual-chamber drivers for clear, crisp sound. For additional gaming features, the headset has a built-in mic and detachable boom mic and is compatible with PC, PS4, Xbox One, Nintendo Switch, VR devices, and other platforms with 3.5mm ports. Plus, its leatherette and memory foam construction makes for a comfortable, lightweight option.