Best Appointment Booking Apps

Acuity Scheduling makes it easy to create customized appointment calendars

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Appointment booking apps offer an efficient and cost-effective way to manage the appointment scheduling process for your business. All types of organizations use booking apps, including professional service providers, salons, health and wellness centers, entertainment venues, restaurants, and home repair and maintenance companies.

The best appointment booking apps offer the scheduling flexibility you need, are easy for your customers to use, and come with booking management features that help you reduce staffing costs and appointment no-shows.

Best Appointment Booking Apps of 2021

Best Overall : Acuity Scheduling


Acuity Scheduling

 Acuity Scheduling

  • Cost: $0 to $50 per month
  • Paid Plans: 4
  • Free Version: Yes
Why We Chose It

Acuity Scheduling makes it easy for all types of businesses to create customized appointment calendars that allow clients to self-book appointments. 

Pros & Cons
Pros
  • 7-day free trial

  • Cancel your plan at any time

  • 500+ integrations available

Cons
  • Customer support only offered through email

  • Can’t accept payments with the free plan

Overview

Acuity Scheduling launched in 2006 and was acquired by Squarespace in 2019. The Acuity booking app is suitable for all types of online and brick-and-mortar businesses, including health providers, salons and spas, fitness centers, coaches, consultants, and trainers. Over 100,000 businesses count on Acuity for their scheduling needs. 

The Acuity Scheduling app lets you manage multiple calendars; set custom appointment availability parameters; and accept payments via Stripe, PayPal, and Square. You can use Acuity to set up both one-on-one and group appointments. Reduce appointment no-shows by sending reminder texts and emails. 

Acuity Scheduling integrates with over 500 apps. Share your custom Acuity Scheduling calendar on Facebook, Instagram, your website, or via email. Advanced reporting helps you evaluate appointment trends so you can adjust your scheduling calendar for optimal business performance. 

Acuity Scheduling advertises three plans that range in price from $14 to $50 per month. The company also offers a free plan, though you won’t find that option on the Acuity website. To get the free plan, you must sign up for a free seven-day trial to a paid plan. If you don’t purchase a paid plan by the end of your free trial, Acuity automatically enrolls you in their free, single-user plan. You cannot accept payments with Acuity’s free plan. 

Below is a glimpse at the primary features associated with each plan.

Emerging Plan Growing Plan  Powerhouse Plan 
$15 per month  $23 per month $50 per month
Unlimited services and appointments All Emerging plan features All Growing Plan features 
1 staff per location 6 staff per location 36 staff per location 
Confirmation, reminder, and follow-up emails  Text message reminders  Multiple time zones for different staff/locations 
Upsell clients with add-ons at check-out  Offer appointment packages and payment plans  Remove “Powered by Acuity Scheduling” 
Use your brand’s colors, copy, and logo  Sell subscriptions, members, and gift certificates  HIPAA compliance 
Integrate with Zoom, Google Meet, GoToMeeting    Custom API & CSS for developers 
Sync with Google Calendar, iCloud, Outlook.com, Exchange, and Office 365     

Best for Small Business : 10to8


10to8

10to8

  • Cost: $0 to $50 per month
  • Plans:
  • Free Version: Yes
Why We Chose It

Small businesses benefit from 10to8’s affordable, secure, and customizable booking features that allow customers to schedule appointments online 24/7. 

Pros & Cons
Pros
  • 30-day free trial

  • Offers an unlimited number of services

  • 1,500+ app integrations

Cons
  • Customer support only offered through email

  • Can’t accept payments with the free plan

Overview

First introduced to the public in 2014, 10to8 is an award-winning, cloud-based, appointment scheduling software used by more than 50,000 organizations worldwide. Small businesses, in particular, can benefit from this affordable and flexible scheduling software. 

10to8 works seamlessly for both one-to-one and group bookings. Use your custom 10to8 calendars to allow online bookings for services, meetings, interviews, product demos, sales calls, classes, or any other time-sensitive event for which you need to maintain a schedule.

You can create and manage your custom calendars via any device, including Android, Windows, and iOS. Reduce no-show rates by sending SMS, email, or voice call appointment reminders. Sync your 10to8 calendars with Google, iCloud, Exchange, Office 365, and Outlook. 

Custom branding is available on all paid plans. 10to8 integrates with more than 1,500 apps, including Zoom Video Conferencing, Microsoft Teams, Salesforce, Slack, WordPress, Weebly, Twitter, LinkedIn, and QuickBooks Online. 

The exact features that you have access to with 10to8 depend on the plan you join. Choose the plan that best suits your current business needs and upgrade or downgrade whenever your business needs change. 

The chart below shows highlights for the four standard plans. The Enterprise Bespoke plan is fully customized for your needs.

Forever Free Plan  Basic Plan  Grow Plan Bigger Business Plan 
FREE $12 per month $25 per month $50 per month
Set recurring appointments  All Forever Free Plan features  All Basic Plan features  All Grow Plan features 
100 appointments per month 100 appointments per month  300 appointments per month  600 appointments per month 
2 staff  2 staff  3 staff  6 staff 
Customizable appointment booking page  Branded booking page with editable URL  Manage resources, such as meeting rooms and equipment  Appointment scheduling allowed based on location radius 
Accept payments via Stripe  Accept payments via Stripe and PayPal  Set up multiple time-specific reminders  Create multiple online booking pages to feature different services 
Appointment confirmation via email only  Appointment confirmation via email and SMS Two-way client chat via SMS and email  Ask custom questions at the point of online booking 
  Two-way client chat via email      

Best for Self-Employed : Setmore


Setmore

Setmore

  • Cost: $0 to $12 per user per month
  • Plans: 3
  • Free Version: Yes
Why We Chose It

Setmore offers a terrific way to stretch a limited budget without sacrificing scheduling quality, making it a smart solution for the self-employed. Even the free Setmore plan comes with unlimited appointments and allows you to accept payments via Square. 

Pros & Cons
Pros
  • 30-day money-back guarantee

  • Accept customer payments

  • Unlimited appointments

Cons
  • No phone support

  • No PayPal integration

  • No recurring appointments on the free plan

Overview

Setmore was launched in 2011 by its parent company Full Creative. If you’re a self-employed professional looking for an affordable and easy-to-use booking app for your business, Setmore is worth a close look.

All types of service providers use Setmore, including consultants, accountants, counselors, home repair professionals, fitness trainers, massage therapists, dentists, realtors, photographers, and educators. Setmore works for both one-to-one and group bookings.

Add your Setmore booking page directly to your website. You can also accept bookings through your Facebook profile and Instagram posts. Set up and manage your Setmore calendars from any device; Setmore supports Windows, macOS, iOS, and Android. Accept Square payments on any Setmore plan and Stripe payments through Setmore’s Premium and Pro plans. 

Customer support is offered through chat and via email. Phone support is not available. 

Unlike other appointment scheduling providers, Setmore scales pricing as the number of users grows. The only difference between the Premium and Pro plans is that you pay less per user but you need at least three users to purchase the Pro plan.

Free Plan Premium Plan Pro Plan
FREE $9 per user/month $5 per user/month
Unlimited appointments All Free Plan features  All Premium Plan features 
4 users   Up to 2 users  3+ users 
100 email reminders per month  Unlimited email and SMS reminders   
Custom booking page with your own URL   Recurring appointments allowed   
Accept payments via Square  Accept payments via Stripe and Square   
Teleport Free video meetings  Google and Office 365 two-way sync   

Best for Online Business : SimplyBook.me


SimplyBook.me

SimplyBook.me

  • Cost: $0 to $59.90 per month
  • Plans: 4
  • Free Version: Yes
Why We Chose It

SimplyBook.me offers over 60 custom features and flexible pricing options, making it our top choice for all types and sizes of online businesses. 

Pros & Cons
Pros
  • 14-day free trial

  • Scalable custom booking and SMS packages

  • Recurring appointments available on all plans

Cons
  • No phone support

  • Minimal customization with free plan

  • Custom feature pricing can inflate costs

Overview

This appointment booking app was started in 2009 but branded as SimplyBook.me in 2011. Over 50,000 businesses in more than 200 countries use SimplyBook.me, which has processed more than 30 million bookings thus far.

The beauty of the SimplyBook.me, especially for online businesses, is the sheer variety of features. The app offers more than 60 custom features, including intake forms, memberships, packages for recurring events, online payments, two-way Google and Outlook calendar syncing, custom email, client management, and more. Select a plan that aligns with the exact features you need.

SimplyBook.me offers more than 20 design themes for customizing your booking page. Integrate your booking site everywhere you want clients to schedule sessions with you, including your website, Facebook, and Instagram. 

This scheduling app can do more than help you take and manage appointments; it can also boost your bottom line. Send “book soon” reminders to customers who haven’t bought anything from you lately. Increase sales by offering coupons and gift cards via SimplyBook.me. Collect customer reviews post-appointments to ensure satisfaction and for use in future marketing efforts.

Here are some of the features in each SimplyBook.me plan:

Free Plan Basic Plan  Standard Plan Premium Plan 
FREE $9.90 per month $29.90 per month $59.90 per month
Custom booking website design  All Free Plan features  All Basic Plan features  All Standard Plan features 
50 bookings per month 100 bookings per month  500 bookings per month  2,000 bookings per month 
1 custom feature 3 custom features  8 custom features  Unlimited custom features 
5 users 15 users  25 users  50 users 
Auto confirmation, reminder, and cancellation emails   Coupons and gift cards  HIPAA compliance  Branded client app 
Accept payments    SimplyBook.me link removal 

Best for Brick-and-Mortar : Square Appointments


Square Logo
  • Cost: $0 to $90 per month for up to 10 staff (2.5% + 10 cent processing fee per transaction)
  • Plans: 2
  • Free Version: Yes 
Why We Chose It

Brick-and-mortar businesses that already use Square’s top-rated point of sale (POS) system can simplify their lives by using Square appointments, which integrates seamlessly with all Square products and services.

Pros & Cons
Pros
  • Ideal for Square POS and Square Payments users

  • Unlimited bookings allowed

  • User friendly

Cons
  • Custom quote required for businesses with 11+ users

  • Integrations unclear

  • Limited customer support available

Overview

Square launched in 2009 as a merchant services and mobile payments platform. Many brick-and-mortar businesses not only use Square for payment processing but also use Square’s popular point of sale system and equipment. Square launched its appointments app to further serve its enormous business base.

All types of businesses use the Square Appointments app, including salons, spas, health and wellness providers, and home repair and cleaning companies. Square Appointments is also available for your iPad, Square stand, or Square register. Square provides your business with a free website for appointment scheduling. You can also embed Square Appointments into your existing website and social profiles. 

Square Appointments’ top features include unlimited bookings, automated email and text reminders, contactless payments, hold credit cards on file for future appointments, customer preference tracking, and multiple-location management. You can also let clients book appointments for multiple services with multiple providers and even split tips among your staff. The features are the same for all Square Appointments users, though the fees charged and the number of users allowed vary.

Individuals can use Square Appointments for free but are charged a 2.6% plus 10 cent payment processing fee for each transaction. Companies with two to five users pay $50 monthly plus a 2.5% plus 10 cent processing fee. Businesses with six to 10 users pay $90 monthly plus a 2.5% plus 10 cent processing fee. If your company has more than 10 employees, contact Square directly for pricing.

Best for Teams : Calendly


Calendly

Calendly

  • Cost: $0 to $15 per month
  • Plans: 4
  • Free Version: Yes
Why We Chose It

Calendly helps teams avoid scheduling bottlenecks and headaches by coordinating multiple schedules from multiple people.

Pros & Cons
Pros
  • 14-day free trial

  • Unlimited one-off meetings included

  • Unlimited 1-on-1 meetings included

Cons
  • No SMS notifications with free or Premium plan

  • Cannot accept payments with free or Premium plan

  • Phone support only available with Enterprise plan

Overview

Calendly manages scheduling for more than 100 million meetings per year and offers a feature-rich free plan and 14-day free trials for its paid plans. You get unlimited scheduled meetings and unlimited one-off meetings with every Calendly plan. Group, collective, and round-robin events are available through Calendly’s paid plans.

This popular booking app offers over 700 integrations with Zapier. Calendly syncs with Google, Office 365, Outlook, and iCloud calendars. The Calendly app also integrates seamlessly with popular meeting apps, such as Zoom, Microsoft Teams, Google Meet, and GoToMeeting. The Calendly app is fully compatible with Web, iOS, and Android apps.

Below is a breakdown of Calendly plans, including top features for each.

Basic/Free Plan Premium Plan Pro Plan Enterprise Plan
FREE $10 per month $15 per month Custom pricing and features
Unlimited scheduled and one-off meetings  All Basic Plan features  All Premium Plan features  Phone support 
1 calendar connection per user 2 calendar connections per user  6 calendar connections per user   
Automatic email meeting notifications  Group, collective, and round-robin event types  Workflows featuring automated event communications   
Standard email support  Team pages  Custom SMS notifications   
  Custom email notifications  Collect payments with Stripe and PayPal   
  Custom branded calendar pages  Live chat support   

Final Verdict

Every appointment scheduling app has its pros and cons. It’s important to look at each scheduling provider’s specific features in light of your particular business needs. Free plans are often adequate, while paid plans deliver greater booking versatility for businesses with higher volume scheduling needs. 

Acuity Scheduling tops our list for the overall best appointment booking app. Acuity is easy to set up and manage, offers affordable plans, has high customer satisfaction rates, and comes with a whole host of features that provide tremendous scheduling flexibility.

Compare the Best Appointment Booking Apps

Company Cost  Plans  Platform  Popular Integrations
Acuity Scheduling 
Best Overall
$0 to $50 per month 4 Cloud-based Stripe, Square, PayPal, Google Analytics, Facebook, Instagram, WordPress, Squarespace, Zapier
10to8
Best for Small Business 
$0 to $50 per month  Cloud-based  Zoom, Salesforce, Slack, WordPress, Weebly, QuickBooks, Google Calendar, Office 365, LinkedIn 
Setmore
Best for Self-Employed 
$0 to $12 per user per month  Cloud-based  HubSpot, Zapier, Facebook and Instagram Booking, Square, Stripe, PayPal, Shopify, Google Calendar, Office 365 
SimplyBook.me
Best for Online Business 
$0 to $59.90 per month  Cloud-based  PayPal, Stripe, Square, Zapier, WordPress, Facebook and Instagram Booking, Google Calendar, Outlook 
Square Appointments
Best for Brick-and-Mortar 
$0 to $90 per month (plus 2.5% to 2.6% + 10¢ processing fee)  Cloud-based Square POS and Square Payment Processing; Information for other integrations not available 
Calendly
Best for Teams 
$0 to $15 per month  Cloud-based  Zoom, Microsoft Teams, Zapier, GoToMeeting, Google Calendar, Outlook Desktop, Office 365, Outlook, Microsoft Exchange, iCloud 

How to Choose the Best Appointment Booking Apps

It’s important to choose the appointment book app that best fulfills your specific needs. Here’s what to consider when selecting an appointment scheduling provider.

  • Number of Users Allowed: Most booking apps place some limits on the number of users allowed. 
  • Ease of Use: You want to choose a booking app that is easy to set up, easy to manage, and makes it easy for your customers to book appointments with you. 
  • Booking Limitations: Select a booking app that can handle your appointment volume. 
  • Overall Value: Is the scheduling app priced fairly in light of the features offered? Expect to pay a little more for advanced features.
  • Booking App User Interface: Will your customers schedule appointments on a page that aligns visually with your brand? If that’s important, make sure you purchase an app that offers custom design. 
  • Accept Payments: Not all plan levels allow you to accept payments.
  • Integrations: Do you need your booking app to integrate with Zoom, Facebook, Stripe, PayPal, HubSpot, Zapier, Salesforce, or another app? Check out available integrations before committing to an appointment booking plan.

Appointment Booking Apps vs. Manual Booking

An appointment booking app is a computerized way for clients to schedule appointments independently through a web interface, like a website landing page or social channel. Most booking apps let users schedule, change, and even cancel appointments online 24/7. 

Manual booking requires human interaction, where a client must contact a business via phone call, text, or email to request an appointment. Appointments are then scheduled on a one-by-one basis. Manual booking is labor-intensive, which is why so many appointment-based businesses prefer using an online booking app. 

Frequently Asked Questions (FAQs)

How Does My Business Benefit From Using Appointment Booking Apps?

Online booking apps allow your customers to book appointments themselves 24/7. That’s like having your own virtual assistant on-call around the clock for a tiny fraction of what you’d pay in administrative salaries. In addition, booking apps help you quickly analyze booking trends, identify calendar “holes” at a glance, and organize client information in one place.

How Much Do Appointment Booking Apps Cost?

Many booking apps offer free plans that come with limited features. Paid plans typically include more robust features, such as accepting payments and SMS appointment confirmations. Paid plans average between $5 and $50 per month. Most appointment app providers offer custom pricing for enterprise customers, which can range in the hundreds of dollars. 

Can Appointment Booking Apps Integrate With Other Apps?

Most appointment booking apps integrate with various other apps and platforms, including payment processors like Square and PayPal, website platforms like WordPress and Wix, and video conferencing apps like Zoom. It’s common for a booking app to integrate with hundreds of apps.

Methodology

As more and more appointment app providers enter the market, understanding which booking solution is best for your business gets increasingly complicated. We reviewed more than 40 options and evaluated each booking app on several factors, including ease of setup, booking flexibility, number of users allowed, available integrations, and how appointments are managed.

The appointment booking apps that we selected as our top choices all provide excellent value for the features offered. Each provider also has a strong reputation for customer satisfaction and offers booking solutions that work for a variety of business models.